How much do your employees know about AI? If you think you have a team of experts on staff, you might want to look closer. A recent study from Pluralsight found that more than 75% of tech workers claim to know more about AI than they do. In an environment where AI expertise is becoming…
Can you imagine spending years building your business, only to have it compromised in seconds because you decided to use “password” as your login code? You might be thinking, “Who would do that?” According to research from password manager NordPass, more people than you might expect are using weak passwords, putting their businesses and livelihoods…
Cybercriminals are taking advantage of your trust in a widely used file format: PDFs. According to a new report from Check Point Research, a whopping 22% of harmful email attachments are malicious PDFs. That means at least one in every five phishing emails your business receives could carry dangerous payloads hidden inside a seemingly harmless…
Two new updates to Microsoft’s Copilot generative AI tool promise to increase your team’s productivity when it comes to doing research. The Researcher and Analyst tools tap into OpenAI’s most advanced models and introduce two powerful new agents to help your employees work smarter. Microsoft’s AI agents bring advanced reasoning to produce more accurate and…
Cybersecurity is a priority for businesses, but the reality is that most of your employees will choose convenience over security every time. In other words, if they see security measures as a hassle when logging in to their email or other accounts, they’ll take shortcuts like using weak passwords, reusing old ones, writing them down,…
SaaS (Software as a Service) forms the backbone of modern businesses in all industries. From collaboration tools to customer relationship management (CRM) systems, companies rely on these tools for day-to-day operations and projects aimed at achieving their strategic goals. But with that power and convenience comes risk, and identity-based attacks are skyrocketing. Cybercriminals no longer…
Pop quiz: What type of businesses are cybercriminals’ favorite targets? If you answered giant, multi-million dollar corporations, you would be wrong. The truth is that today’s hackers and bad actors don’t always go after big companies with deep pockets. Small businesses are actually more attractive because hackers assume they only have minimal cybersecurity essentials for…
Today’s workplace is nothing like the days of “Mad Men,” with rigid office spaces, endless paperwork, and long commutes. Instead, digital transformation in workplaces allows for work environments where communication is seamless, collaboration is effortless, and professionals are more productive than ever. From remote work to artificial intelligence (AI), technology is reshaping workplace culture in…
Customer service can make or break your business’s reputation. Your customers expect quick, efficient, and helpful responses, and not always during regular business hours. This is where AI chatbots in customer service can reshape customer interactions and create lasting relationships. Chatbots and AI-powered customer service can’t replace human interactions entirely. However, when used intelligently, they…
Digital transformation is more than a buzzword. It becomes a powerful shift helping small and medium-sized businesses (SMBs) compete, grow, and thrive. The benefits of digital transformation more than justify the effort and cost of its implementation. Digital transformation means embedding tech solutions into every element of your business. Once just for big corporations, digital…