Providing top-notch customer service to small businesses can be challenging. Keeping up with customer inquiries and meeting expectations for quick and effective assistance can be challenging with limited resources. However, with technological advancements, small businesses now have access to tools that can help them deliver better customer service and build customer loyalty. Chatbots Using artificial…

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Scammers will use anything to target businesses, including tax forms. A new phishing campaign is spreading a malicious program disguised as documents from the IRS. With the tax season in full swing soon, business owners must take extra precautions to protect sensitive company data. Emotet Phishing Campaign Targets Taxpayers Emotet is one of the most…

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Mozilla has released a new version of Firefox for Android, equipping it with a built-in PDF viewer. Firefox 111 also provides a more secure experience for users through its Total Cookie Protection feature. In addition, the upgrade addresses the security issues and unusual bugs in the last version. Android Users Finally Have Total Cookie Protection…

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It is crucial to make the most of available technology to stay ahead of the competition in today’s fast-paced business environment. As a result, business owners are always searching for ways to increase efficiency and employee productivity. Here are some tips and strategies for using technology to boost employee productivity.   Project Management Tools Project…

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Recently, there was a rise in cybercrimes related to the closing of Silicon Valley Bank (SVB). Threat actors go after businesses and sometimes use them in their illegal activities. SVB was the 16th largest bank in the U.S. The bank worked with tech giants like Buzzfeed, Roblox, and Roku. However, global inflation and a deposit…

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Microsoft recently fixed a serious security flaw in Outlook that scored a 9.8 on the Common Vulnerability Scoring System. This flaw, CVE-2023-2339, is a zero-click vulnerability. It could let hackers steal sensitive information from user accounts and send malicious emails as if they were the user. The CVE-2023-2339 flaw affects all supported Windows Outlook versions….

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You may have heard the term Internet of Things (IoT) as a business owner. But are you aware of its extent and how it can benefit your company? IoT is all about connecting everyday objects with sensors, software, and technology. This allows them to “talk” to each other over the internet. Connecting these devices creates…

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SAP, a leading business software company, recently released fixes for 19 bugs in its products. Hackers could delete files, add code, or access sensitive data through some of these flaws. Four flaws have high severity, while 10 have a medium severity rating.   Understanding the SAP Vulnerabilities SAP products that received security fixes include: SAP…

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As a business owner, time is your most valuable resource. Every minute counts and any inefficiencies or bottlenecks can cost you dearly in terms of lost productivity, missed opportunities, and reduced profits. Fortunately, technology provides numerous tools and solutions that can help streamline operations while saving you time. Here are five ways technology can make…

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Microsoft has finally released a fix to address slow file transfer issues that plagued some Windows 11 users after an update. The slowdown has caused frustration for those who need to move large files or data quickly. The Problem Users who upgraded to Windows 11 2022 have complained about slow file transfer speeds. The issue…

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